FAQ

When should I make my reservations?

To ensure you receive all the spa treatment you want, we recommend the book up before 72 hours in advance of their arrival.

What is the cancellation policy?

Twenty-four-hour notification is required for all canceled or changed spa appointments to avoid a 50% cancellation fee. missed appointments will be charged 100% of the service fee.

What if I arrive late at my appointment?

Arriving late will simply limit the time for your treatment, thus lessening the effectiveness and your pleasure. you will still be charged the full fee for the appointment.

If I have some physical ailment, disability, or allergies?

Please notify the spa receptionist at the time you are making your appointment and your therapist at the beginning of your treatment. you will be informed if treatments are not recommended.

Information

© 2016-2021 By Jenny & Pan Corporation

1433 Pale San Vitores Rd, Tamuning, Guam 96913

Oceanview Hotel & Residences Guam